Frequently Asked Questions
Answers to common questions about the RevPep research catalog and order support.
Who may purchase?
Access is intended for qualified researchers and professional research organizations whose work and local rules permit purchase and handling of the listed materials.
Are products intended for personal use?
No. Products are supplied solely for in-vitro laboratory research and are not intended for human or animal consumption or clinical use.
Where can I find a COA?
Use the COA Library and match the product and batch code. If a record is not yet posted, contact support with the batch details.
Can an order be changed?
Contact support immediately. Changes cannot be guaranteed after fulfillment begins.
How do I track an order?
Use the tracking link sent when the carrier record is created. See Shipping & Tracking for additional help.